Setting Up Delivery Accounts

The Delivery Provider table in Global Settings enables you to define delivery provider accounts for your stores. uStore is supplied with two out-of-the-box delivery providers: FedEx and UPS. You can add and configure delivery provider accounts. The accounts you add here are made available to store administrators when configuring the store during the store setup process, as detailed in Defining Delivery Settings.

Note: If you're a StoreFlow Cloud customer, the Excel delivery provider is included in your subscription. Otherwise, contact Support to purchase this plugin.

To view all delivery providers:

In the left panel click Global Settings, and then select Delivery Setup.
The Delivery Provider listis displayed, listing all currently defined delivery providers.

Hiding delivery prices from customers

Every delivery account has a Customer Pays for Delivery checkbox. When it is cleared, the customer is not charged for delivery: the delivery price is returned as zero, and a zero price is not displayed next to the service in the storefront. The delivery services themselves are still offered at checkout.

To stop showing delivery prices:

In the left panel click Global Settings, and then select Delivery Setup.
Click the delivery provider (FedEx or UPS) whose account you want to change.
Clear the Customer Pays for Delivery checkbox, and click Save. For the other fields on this page, see Set up an account for FedEx delivery service and Set up an account for UPS delivery service.

Important: This setting belongs to the delivery account, and not to the store. If several stores use the same delivery account, clearing the checkbox hides the delivery prices in all of them.

To hide delivery prices in one store only:

Create a second account with the carrier (FedEx or UPS).
Add that account as an additional delivery account in uStore, with Customer Pays for Delivery cleared.
In the store setup, select the new delivery account for the store whose delivery prices you want to hide. See Defining the Store's Delivery Settings.

Note: Products are not taken offline because of the delivery account you select. Whenever a store is saved, uStore takes offline any active product that is left without a valid delivery setup for that store, and marks it as requiring its delivery to be reconfigured. Changing which delivery providers the store uses can leave products in that state.

Setting Up Delivery Accounts

Hiding delivery prices from customers

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