In this help you will get step-by-step instructions on getting started with XES. You will learn how to:
Step 1: Select the XES delivery provider
● To work with XES, you need to select the XES delivery provider in the relevant components: email activities and email touchpoints.
Step 2: Verify the sender's email address
● XES requires that you verify your email address or domain, to confirm that you own it and to prevent others from using it. You are therefore required to verify the senders' addresses used in emails which you will send through XES, to protect your sending identity.
You can verify the email sender addresses either in the Delivery Provider setting in uProduce (2G), or in the Email Activity setting (1G).
Step 3: Define the email footer settings
● It is required that you define the physical address and the unsubscribe address of the email footer and not use the default delivery provider's settings, which are not supported by the new XES.